We always believe “business begins with trust and ends with character”, this is core value when we doing business wordwide.
timeMon, 05 Sep 2022 14:20:46 GMT
I am afraid we are not able to disclose their names and orders because they require privacy and have signed a NDA agreement with us. We owe a duty of care to our clients to prevent any risk of harm. If we can work together, we will also keep all of your information safe. Thank you for your understanding.
timeMon, 05 Sep 2022 14:19:55 GMT
Don’t worry, we will take full responsibility for items that arrive to you damaged or faulty. It request that you should check the products carefully when goods arrive at your place.
timeMon, 05 Sep 2022 14:16:36 GMT
Easy ! Just email us at info..........com and provide a detailed description of fault and photos ( or video, where appropriate ) show the damage or fault. We will then reply within 2 days.
timeMon, 05 Sep 2022 14:15:30 GMT
Yes, we do. Warranty periods differ with each product. You may view the warranty coverage available for each product in the product info section of the product page. The warranty period commences from the date that goods are received. Our warranty covers the replacement or repair of any product that has a manufacturing or material defect that is not the result of normal wear and tear, or a natural...
timeMon, 05 Sep 2022 14:14:26 GMT
Generally, you need to pay the taxes / tariffs when import, HS code can be provided you to check the tax rate / tariff on your country customs’ website.
timeMon, 05 Sep 2022 14:11:35 GMT
Pls see the below simple chart how the goods arrive at your place. You need to find a forwarder that help you arrange shipping and clear the goods for import. If you don’t have, we can recommend you. ...
timeMon, 05 Sep 2022 14:11:31 GMT
It’s a good question. Transaction is not the end, but the beginning of the service. You can track your orders to know the production progress on our website. Any problems, pls keep in touch.
timeMon, 05 Sep 2022 14:08:07 GMT
We do have a discount program for those prospective clients who are interested buying from us. We can definitely have a conversation about specific order,but let’s make sure we’re on the same page about our products and company being a good fit for your needs.
timeMon, 05 Sep 2022 14:07:05 GMT
Our mission is to help our customers cut down the buying costs, we don’t believe in over-priced strategy.We have been striving to do our best to keep price as low as possible without sacrificing quality. For instance, our critical components like frame and hardware are designed, manufactured and assembled in-house. Beyond that, we improve the competitiveness on manufacturing costs by actively seek...
timeMon, 05 Sep 2022 14:06:05 GMT
Here is my thoughts that would like to share with you : I think you will agree with me that “why should you choose to work with us” is not because how good we are or how cheap the price is of our offer. It is because our offer meets your needs and our product is able to achieve your desired result and performance.So I am sure price itself can not be the only factor that stops you from exploring us...
timeMon, 05 Sep 2022 14:05:01 GMT
We are here to help ! Pls specify the parts you need and we will be able to assist you. Pls note that we cannot guarantee that all parts will be available to purchase. ( Pls do provide us with images so that we can better identify the parts you require ).
timeMon, 05 Sep 2022 14:03:21 GMT
Sure you can. Samples can be provided for quality-check or trade show. Pls note that samples need to be charged.
timeMon, 05 Sep 2022 13:59:35 GMT
Orders will be arranged to the production department within 3 days, so you have 3 days to change or cancel the order. Pls note that we may not be able to change or cancel the order if it’s already in the production process.
timeMon, 05 Sep 2022 13:58:41 GMT
Order online is not available at the moment. To place an order offline, pls email to charlie..........com. MOQ is 1*40FT container, mix different models in the container is acceptable. More details, pls email or whatsapp us.
timeMon, 05 Sep 2022 13:56:44 GMT
Yes, we can. Customization is an important and indispensable capability for production company. We have about 3-5 designers to develop new products for customers all year round.
timeMon, 05 Sep 2022 13:50:03 GMT
Every order whether it’s big or small deserves the highest quality manufacturing and best services. We believe quality first is your motto, it’s ours too. This is why our industry-leading Quality System extends throughout the whole production process from incoming material check to final delivery. This ensures qual...
timeMon, 05 Sep 2022 13:49:57 GMT
You may have seen some specific warnings on our products’ packaging or on the products themselves informing you about potentially harmful substances that could be found in our products. Here is why : as a responsible brand, we have at heart to ensure that not only our products are safe but also that they comply with all the regulations of the countries we selling to. Therefore they are safe for yo...
timeMon, 05 Sep 2022 13:47:05 GMT
As furnitures are large items, it’s very important to have a suitable packing way to protect the goods during transportation. Below is a brief description and some photos of our different items packing for your better understanding.Sofa : 60g woven bag +EPE bag + 275lbs carton + L protectorAccent Chair : 60g woven bag + 220lbs carton + L protectorDining Chair : 60g woven bag + 220lbs cartonTables ...
timeMon, 05 Sep 2022 13:44:48 GMT
Some of our products come readily assembled and others require assembly. To find out, pls refer to the product information section in individual product pages. For those that do not come pre-assembled, a “step by step guide” will be provided to make assembly easy and hassle-free.
timeMon, 05 Sep 2022 13:41:30 GMT
The process of furniture production generally includes : batching, machining, assembly, painting, packaging, QC, etc. Each step requires strick control to ensure the quality of furnitures. As our daily household goods, the quality is very important. By understanding the manufacturing process of furnitures,we can understand the actual value behind it. Here is a brief chart :
timeMon, 05 Sep 2022 13:39:11 GMT
You have the choice of numerous professional, knowledgeable and competent furniture vendors committed to serving their clients. We feel we’re one of them. Why should you choose to work with us is not because how good we are boasting or how cheap our product seems to be. It is because our offer meet your needs and our solution solve your pain; It is because our product is able to achieve your desir...
timeMon, 05 Sep 2022 13:36:37 GMT
XXX company is a great company. Every company has their merits worth learning from. In fact, we share some mutual customers. Many of our current customers have used different suppliers in the past because each supplier could offer products with their unique features and advantages that meet their needs.
timeMon, 05 Sep 2022 13:35:42 GMT
Our main business is wholesale home furnitures including upholstery furnitures and tables. We gain inspiration for our collection during our travels to different countries, visits to trade fairs and by always having an eye for luxury and striking products and materials. Our products always meet the latest trends in the furniture and interior design world. So we know from experience what retailers ...
timeMon, 05 Sep 2022 13:34:51 GMT
Althought the company was new founded in 2021, I started my own business by export agent since 2014. Along the way, we have had tears and joy, pain and happiness, failure and success. I remember many nights that we worked with the workers all night in the workshop to catch up with the delivery time. I remember we lost a lot of money because of the quality issues that caused customers abandon the g...
timeMon, 05 Sep 2022 13:33:05 GMT
Work in the furniture industry over decade, with ambition and pursuit ordinary people, tired of intrigues and conflicts of interest with partners, my wife and I established this brand since 2021, dedicated to bring beauty to everyone’s home via seeking for fashionable furnitures with high standards of materials and workmanship. We are located in Hangzhou, China. So hello from China. We found that ...
timeMon, 05 Sep 2022 12:01:06 GMT
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